Citizen perceptions of digital transformation in local municipalities: The case of South Africa

Vusani Netshirando; Willard Munyoka; Armstrong Kadyamatimba

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1. DIGITAL TRUST AS A FACTOR OF EFFECTIVE IMPLEMENTATION OF IT TECHNOLOGIES IN THE HEALTHCARE SYSTEM
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Management of the Personnel and Intellectual Resources in Russia vol: 14 issue: 4 first page: 19 year: 2025
doi: 10.12737/2305-7807-2025-14-4-19-23

2. Chatbots: A Tool to Improve Public Service Delivery and Create Public Value
I Dube
Journal of Public Administration and Development Alternatives vol: 9 issue: 3 first page: 43 year: 2024
doi: 10.55190/JPADA.2024.341

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South African Journal of Information Management | ISSN: 2078-1865 (PRINT) | ISSN: 1560-683X (ONLINE)