Measuring Agile software project success beyond the triple constraint

Abstract

Background: The triple constraint – cost, scope and time – has been previously used to measure the success of traditional developed software projects. However, these triple constraints are no longer effective to measure the success of Agile software projects. Research shows that there are many other metrics that are being used to measure Agile methods beyond the triple constraint. Organisations are adopting Agile methods for a number of reasons which in turn are benefiting the software developing organisation in various ways. However, these software developing organisations still face challenges when adopting Agile methods.

Objective: This study aimed to investigate the different metrics to be considered when measuring Agile software project success beyond the triple constraints.

Method: Data were collected through an online survey. The population of interest included Agile specialists who are working on Agile software projects. The collected data were analysed using IBM SPSS version 26.

Results: Our results showed that software developing organisations implementing Agile software projects are using strategic metrics that bring value to software developing organisations when measuring their Agile software projects. One of the most cited metrics is customer satisfaction, which is believed to show more value because software projects cannot be accepted unless customers see the value in such projects.

Conclusion: There is a pragmatic shift in software development method, adoption and implementation. Organisations that are eager to see success are now shifting from using traditional methods to Agile methods of software development, and by doing so, success is inevitable.