Author Details

Mabotja, Semakaleng P., Department of Business and Information Management Services, Faculty of Management Sciences, Tshwane University of Technology, Pretoria, South Africa

Vol 26, No 1 (2024) - Original Research
Information and communication technology as an enabler to contact centre service delivery: A case of a public sector
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South African Journal of Information Management | ISSN: 2078-1865 (PRINT) | ISSN: 1560-683X (ONLINE)