Student Work

Knowledge management intersects with customer relationship management (CRM) for increased organizational competitiveness

Charlene van Zyl
SA Journal of Information Management | Vol 5, No 2 | a357 | DOI: | © 2003 Charlene van Zyl | This work is licensed under CC Attribution 4.0
Submitted: 20 January 2003 | Published: 20 January 2003

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Charlene van Zyl,, South Africa

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