Challenges that affect smart city implementation in small and rural municipalities

Abstract

Background: Small and rural municipalities have been struggling to address the issue of population and service delivery. In order to manage and address service delivery in rural areas. There is a need for new ways to improve the day-to-day operation of small and rural municipalities and the quality of life of their citizens, increase efficiency, manage resources and reduce municipality expenses.

Objectives: This study aims to investigate the challenges that affect the implementation of a smart city in South African small and rural municipalities.

Methods: A qualitative research methodology was employed to collect data through interviews from small and rural municipalities. The target population for this study was municipality personnel involved in decision making and those charged with smart city implementation responsibilities in South African small and rural municipalities.

Results: The results of this study revealed that insufficient Internet connectivity and a lack of digital infrastructure, technology, budget, sustainable energy and skilled workforce are the challenges that affect smart city projects in South African small and rural municipalities.

Conclusion: To execute and implement smart city projects successfully, South African small and rural municipalities should address the challenges before they start with their projects.

Contribution: The findings of this study will significantly contribute to the body of knowledge in the field of smart cities, information systems and rural studies by exposing challenges that may affect small and rural municipalities when engaging in a smart city project.