A South African disaster legislative perspective of information management and communication systems

Abstract

Background: Establishing a disaster information management and communication system (IMCS) is a mandate of the South African National Disaster Management Framework of 2005 (NDMF). The inception of such systems is supposed to be at the initial set-up of disaster management centres. The comprehensive functioning of a disaster centre will require an interoperable system that can collect, process, store and disseminate data. The lack of such a system might result in poor disaster risk reduction (DRR) and ineffective response.

Objective: This article identified and described IMCSs from the South African disaster policy perspective.

Methods: Qualitative in-depth interviews were used to investigate the status quo of all nine provincial disaster management centres (PDMCs) regarding the existence, functioning and understanding of IMCSs. The NDMF informed the interview questions administered to 29 purposively selected participants. Themes from descriptions by informants were used to analyse the data.

Results: All the centres operating for more than 10 years lack integrated IMCSs. The disaster managers perceive IMCSs as more information technology, computers and other physical devices and less human input systems and governance capabilities. The lack of integrated and well-governed disaster information and communication affects disaster management operations and service delivery mandate.

Conclusion: To date, no studies have explored the establishment and management of interoperable IMCSs in disaster management centres. Therefore, this study contributes to the literature on disaster information and communication discourse and practical contributions to improve the capacity of PDMCs. This article provides insight into the significance of IMCS for building resilient communities and recommendations for establishing and maintaining the systems.