Original Research

Predictors of tacit knowledge retention and sharing in Uganda’s public universities

Godfrey Luyimbazi, Annabella E. Habinka
South African Journal of Information Management | Vol 27, No 1 | a2058 | DOI: https://doi.org/10.4102/sajim.v27i1.2058 | © 2025 Godfrey Luyimbazi, Annabella E. Habinka | This work is licensed under CC Attribution 4.0
Submitted: 12 July 2025 | Published: 24 October 2025

About the author(s)

Godfrey Luyimbazi, Department of Information Systems, School of Computing and Informatics Technology, Makerere University, Kampala, Uganda
Annabella E. Habinka, Department of Information Technology, School of Computing and Informatics Technology, Makerere University, Kampala, Uganda

Abstract

Background: Tacit knowledge, which university lecturers draw on while teaching, is important to retain though, difficult to express in words. Factors that predict the retention and sharing of this knowledge had hitherto not been investigated in relation to Uganda’s public university’s unique setting.
Objectives: This study examined the extent to which 10 factors could be used as valid predictors of tacit knowledge retention and sharing (TKRS) within Uganda’s public universities.
Method: A quantitative survey was applied, and data were collected from 349 academics chosen using stratified random sampling. Data analysis was done using descriptive and complex factorial analysis with tools including STATA software Version 15 and SmartPLS software Version 4.1.0.9.
Results: A baseline theoretical factor model was developed and serves as a guide to support a TKRS information system. Four direct predictors and one indirect predictor with several mediator factors were confirmed. The most important direct predictor was the collaborative tacit knowledge management factor (β = 0.472, p = 0.000), followed by the individual personal disposition factor (β = 0.241, p = 0.000).
Conclusion: Collaborative tacit knowledge management is the most important factor in predicting the retention and sharing of tacit knowledge in public universities in the country.
Contribution: The study contributes to understanding the importance of each one of the predictor factors explored and their ideal logical combination in managing tacit knowledge in public universities in Uganda.


Keywords

higher education institutions; public universities; structural equation modelling; tacit knowledge management information system; tacit knowledge retention; tacit knowledge-sharing

JEL Codes

D83: Search • Learning • Information and Knowledge • Communication • Belief • Unawareness

Sustainable Development Goal

Goal 4: Quality education

Metrics

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