A framework for assessing cloud-computing readiness in Limpopo provincial hospitals

Abstract

Background: Organisational readiness for cloud-computing technology installation is crucial for improving healthcare service delivery. However, it is mostly unexplored in Limpopo provincial hospitals.

Objectives: This study fills this gap by creating a framework for assessing organisational readiness that is uniquely adapted to the healthcare sector in Limpopo province, South Africa. The study incorporates the Human, Organisation, and Technology-Fit (HOT-fit) model and the Information Systems (IS) success model to emphasise the alignment of human, organisational and technological elements in assessing the organisational readiness of cloud-computing implementations.

Method: The study employed a quantitative research approach, collecting data from healthcare professionals and information technology (IT) administrators using survey questionnaires. Statistical analyses, such as regression analysis and correlation tests, are used to validate the suggested framework and determine the correlations between key readiness criteria and cloud-computing implementation.

Results: The findings show that organisational structure, system utilisation, environmental conditions and service quality all have a substantial impact on cloud-computing readiness.

Conclusion: By addressing these readiness elements, Limpopo provincial hospitals can strategically use cloud-computing to improve healthcare service delivery and operational efficiency in resource-constrained environments.

Contribution: The study fills the gap in the existing literature by presenting new factors validated as a theoretical framework to assess the readiness for cloud-computing and contributes to the advancement of this field.